Frequently Asked Questions

The licenses for movies in different countries are given by different copyright owners.

We do try to show the movies worldwide, but that’s, due to a complicated rights situation, sometimes not possible.

Normally, the movies are at least available in Germany, Austria and the German-speaking part of Switzerland.

If you can’t find any answers to your question on our FAQ-side, you can always reach out to us over the contact form and we’ll answer your question as soon as possible.

Streaming: We suggest an broadband internet connection with at least 2 MBit/s data transmission rate for movies in SD quality and 6 MBit/s data transmission rate for movies in HD-quality. Generally, streams also work with a low speed of Internet.

Our Player automatically takes an adaption of the movie quality, if the Internet speed isn’t enough.

Please keep in mind, that your actual Internet speed is usually slower than giving in the tariff.

In those, it’s regularly giving that the speed can ‘go up to’, which are assumed to be based on an ideal line connection. But if many households share one DSL-line, it’s a must to wipe off some of the connection on a constant basis.

There are many free options on the Internet that can test your actual Internet speed, e.g. at www.wieistmeineip.de/speedtest. 

If there are subtitles, you can set size and color directly in the player:

• First start the movie. At the bottom right you will find three dots.
• Click on it and a selection menu will appear.
• Click on "Subtitle"
• Under the selection of subtitles offered you will find the settings for the font size and a choice between the colors white, yellow and green for the subtitle color.

There are individual films in which the subtitles are "burned" directly into the picture. It is not possible to make a setting there. 

You can find which films have which languages and/or subtitles as follows: 

• Open the search via the search button above
• You will find various filters under the search bar, including language and subtitle filters
• Clicking on a button for language or subtitle will open a selection list
• Clicking on the required language opens a page with all titles we offer for your selection
• On the left side you will find the filters again, in order to make a further restriction if necessary
• With the button "Reset all filters" you get back to the search

PC and Mac? Yes!

kino3 is a browser based Internet-Portal. That means, that you only need an Internet-Browser to be able to navigate on our system and then watch movies in the browser, doesn’t matter what kind of Computer (PC or Mac) you use.

It’s suggested to keep your Computer operating system and used browser on the newest stand.

Windows 10 and higher or macOS 11 and higher:

• Microsoft Edge from version 88
• Firefox from version 89 (with Plugin "Widevine Content Decryption Module" Version 4.10.1440.18 and higher)
• Google Chrome from version 88 
• Safari from version 15

Linux:

• Firefox from version 89 (with Plugin "Widevine Content Decryption Module" Version 4.10.1440.18 and higher)
• Google Chrome from version 88
• Chromium

Tablets and smartphones?

You can use kino3 on a tablet or smartphone as well.

The mobile browserstreaming is possible

• on Android- (version 11 and higher, with Chrome 88 and higher)
• and iOS-devices (version 15 and higher, with Safari).

More Information at help and devices.

Connect your PC to the TV using an HDMI cable. It's even easier for owners of an Apple TV or AirPlay-compatible TV. Using the Airplay feature (not screen sync), you can stream the screen content on your iPad or iPhone wirelessly to your TV through Apple TV. 

With a Chromecast Stick or with a Chromecast-compatible TV, you can transfer your movies to the TV for Android and Apple devices and navigate from your mobile phone/tablet. Simply plug the stick into your TV and open our platform on your mobile phone. 

Select the desired film here and press the transfer icon to the TV in the player.

More Information at help and devices.

If available, you can switch languages and subtitles in the player:

• Start the movie first. At the bottom right you will find three dots.
• Click on it, a selection menu appears.
• Under "Language" select the desired language and under "Subtitles" the subtitles.
• The menu items are only displayed if additional languages or subtitles are available.

You can find which films have which languages and/or subtitles as follows: 

• Open the search via the search button above
• You will find various filters under the search bar, including language and subtitle filters
• Clicking on a button for language or subtitle will open a selection list
• Clicking on the required language opens a page with all titles we offer for your selection
• On the left side you will find the filters again, in order to make a further restriction if necessary
• With the button "Reset all filters" you get back to the search

To use the digital film offer of the Filmhaus Nürnberg in cinema 3 online, you need a valid Filmhaus friend card. This costs 25.00€ and is valid for one year from the date of purchase. But that's not all: with the Filmhaus-Freundekarte you get admission to all screenings at the Filmhaus Nürnberg at the reduced price of 4.50€ (including the silent film with live music). The Filmhaus-Freundekarte does not renew automatically and must be applied for again after one year.

Pupils* and students* can purchase a Filmhaus friend card at the reduced price of 13,00€. This is valid for one year from the date of purchase and entitles the holder to reduced admission of 4.50€ to all screenings at the Filmhaus Nürnberg on site, as well as free use of our digital film offer in cinema 3.

The Filmhaus friend ticket can be purchased with a simple order by e-mail (filmhaus@stadt.nuernberg.de) including a scan of the student ID or the certificate of enrolment.

You can order a friend card here.